What Are Cookies and Why Fortune Play Casino Uses Them
When you visit fortune-play-casino-canada.com, small text files called cookies are placed on your device through your browser. These files do not contain executable code and cannot run programs on your computer or phone. What they do is store a short string of information that the site reads the next time you return, or during your active session, to recognize certain preferences, track authentication status, or understand how different pages perform.
Fortune Play Casino uses cookies for reasons that are practical rather than ornamental. Without session cookies, logging into your account would not persist across pages. Without performance cookies, the team responsible for the platform would have no reliable way to identify which game categories load slowly on older connections, or which registration steps cause players to abandon the process. Without analytics, decisions about what to build next would be based on guesswork.
Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25), requires that you be informed about how data is collected through your device and given meaningful choices about that collection. This page fulfils that obligation and gives you the practical information you need to make those choices.
Categories of Cookies Used on This Website
Strictly Necessary Cookies
These cookies are required for the website to function. They manage your login session, maintain your account state while you navigate between pages, enable secure connections during financial transactions, and protect against common security threats such as cross-site request forgery. Without strictly necessary cookies, you would be unable to log in, deposit funds, access your game history, or complete any account-related action.
Because these cookies are essential to delivering the service you have requested, they are placed without requiring your prior consent under PIPEDA and Law 25. You cannot opt out of strictly necessary cookies while continuing to use the site.
Examples of what strictly necessary cookies handle on fortune-play-casino-canada.com:
- Maintaining your authenticated session after login
- Storing your preferred language setting during a visit
- Processing secure payment flows without interruption
- Applying responsible gambling limits set in your account
- Preventing unauthorized access to account functions
Functional Cookies
Functional cookies remember choices you make to improve your experience. On fortune-play-casino-canada.com, this includes things like your preferred game lobby filter, whether you closed a promotional banner, or the last game category you browsed. These cookies operate within a single session or persist for a defined period so that the site behaves in a way that reflects your previous interactions.
Functional cookies do not track you across external websites and are limited in scope to the Fortune Play Casino platform. You can opt out of functional cookies through the cookie preference centre accessible from the footer of this page. Doing so means certain display preferences will not be saved between sessions.
Analytics and Performance Cookies
Analytics cookies collect aggregated, non-personal data about how visitors interact with the site. Information gathered includes which pages receive the most traffic, average session duration, the point at which players exit the registration flow, error rates on specific game categories, and geographic distribution of visitors at the provincial level.
Fortune Play Casino uses this data to identify friction points in the user experience and prioritize development resources. If an analytics report shows that a significant portion of mobile users encounter a loading error on a particular game provider’s content, that problem gets addressed. The data does not identify individual players and is processed in a form that cannot be linked back to a specific person.
Fortune Play Casino currently uses the following analytics tools on fortune-play-casino-canada.com:
- Google Analytics 4 (Google LLC) – aggregated site usage metrics including page views, session counts, and device type breakdowns
- Hotjar (Hotjar Ltd.) – heatmaps and session behaviour analysis to identify usability issues in the casino interface
Both providers process data under data processing agreements that include standard contractual clauses for cross-border data transfers. You may opt out of analytics cookies through the preference centre on this page, or by installing the Google Analytics Opt-Out Browser Add-On at https://tools.google.com/dlpage/gaoptout.
Marketing and Targeting Cookies
Marketing cookies are used to display relevant promotional content to visitors who have previously interacted with fortune-play-casino-canada.com and to measure the effectiveness of advertising campaigns. These cookies track your visit to the site and may share that information with advertising partners to enable interest-based advertising on other platforms.
Fortune Play Casino does not sell your personal data to third parties. Marketing cookies are placed only with your explicit consent, which you provide through the cookie consent banner that appears on your first visit. You can withdraw consent for marketing cookies at any time through the preference centre.
If you opt out of marketing cookies, you will still see advertising from Fortune Play Casino in other channels, but it will not be informed by your browsing behaviour on this site.
Third-Party Cookies
Some of the cookies placed during your visit originate from third-party services integrated into the platform. These include:
- Game providers (Evolution, Play’n Go, Playtech Live, PG Soft, Evoplay, BGaming, and others operating within the casino lobby) – these providers may set their own session cookies for game functionality. Fortune Play Casino does not control the cookie practices of third-party game studios and recommends reviewing each provider’s privacy documentation if you have specific concerns.
- Payment processors – transaction-related cookies may be set by payment infrastructure providers during deposit and withdrawal flows to maintain session integrity and fraud detection.
- Customer support tools – the live chat function on fortune-play-casino-canada.com uses session cookies to maintain your support conversation and route your query to the correct department.
- Responsible gambling partners – links to GamblingTherapy (gamblingtherapy.org) and BeGambleAware (gambleaware.org) open in separate environments governed by those organizations’ own privacy policies.
Cookie Retention Periods
Cookies placed on your device are not stored indefinitely. The retention period depends on the category and purpose of each cookie.
- Session cookies expire when you close your browser and are deleted automatically. These cover your login state and in-session preferences.
- Persistent functional cookies are typically retained for 30 to 90 days, depending on the specific preference being stored.
- Analytics cookies placed by Google Analytics 4 are retained for up to 13 months before expiry. Hotjar session data is retained for 365 days.
- Marketing cookies vary by platform but are generally set with a maximum retention period of 180 days, after which they expire and would only be renewed if you revisit the site and consent again.
You can delete cookies stored on your device at any time through your browser settings, independent of the preference centre on this site.
Your Rights and Choices Under Canadian Law
Federal PIPEDA Protections
PIPEDA gives you the right to know what personal information Fortune Play Casino holds about you, the purpose for which it is collected and used, and to withdraw consent for non-essential collection. Where cookies are used to collect personal information, including data that could be linked to your account or device identity, those rights apply.
To exercise your rights under PIPEDA, contact the Fortune Play Casino privacy team at support@fortune-play-casino-canada.com with the subject line “Privacy Request.” Requests are handled within 30 days of receipt. If you believe your rights under PIPEDA have not been respected, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.
Quebec Law 25 Protections
Residents of Quebec have additional rights under the Act respecting the protection of personal information in the private sector, commonly referred to as Law 25. These include the right to data portability (receiving your personal data in a structured, commonly used format), the right to erasure of personal information that is no longer necessary for the purposes for which it was collected, and the right to know whether decisions affecting you are made through automated processing.
Quebec residents may submit requests under Law 25 using the same contact channel: support@fortune-play-casino-canada.com. Please specify your province of residence and the nature of your request so that it is directed to the appropriate handling process.
Managing Cookies Through Your Browser
Every major browser provides controls that let you view, block, or delete cookies independently of any preference centre on a specific site. Below are direct links to the cookie management pages for the most commonly used browsers:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox
- Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
- Microsoft Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
Blocking all cookies through browser settings will prevent fortune-play-casino-canada.com from functioning correctly. Strictly necessary cookies are required for login, payments, and account management. If you block cookies entirely, you will not be able to access your account.
On mobile devices, cookie settings are typically found within the browser’s privacy or security section. If you use the Fortune Play Casino mobile app, certain data collection settings can be managed through your device’s application permissions panel in iOS or Android settings.
Do Not Track Signals
Some browsers support a “Do Not Track” header that signals to websites that you do not want your browsing activity tracked. At present, there is no universal technical standard that determines how websites must respond to this signal, and Canadian law does not impose a specific obligation to honour it. Fortune Play Casino acknowledges Do Not Track signals and treats them as a preference for minimal non-essential cookie use, though the casino’s internal session and security cookies operate regardless of this signal to maintain platform functionality.
Cookies and Responsible Gambling Compliance
Fortune Play Casino holds licence OGL/2023/174/0082 and operates under obligations that include protecting vulnerable players and maintaining accurate records of responsible gambling tool settings. Cookies play a functional role in this compliance framework. When you set a deposit limit, session reminder, or self-exclusion period through your account settings, session and functional cookies ensure those limits are applied consistently across your active session and recognized on subsequent visits.
If you clear your browser cookies while a temporary self-exclusion is active, that exclusion remains stored on the server side and will continue to apply when you attempt to log in. Self-exclusion is not a cookie-dependent setting; it is enforced at the account level independent of your browser state.
Players who are 18 years of age or older are the only individuals for whom fortune-play-casino-canada.com is intended. Cookies are not used to circumvent age verification requirements, and no marketing cookies are knowingly placed on devices used by persons under 18.
Changes to This Cookie Policy
Fortune Play Casino may revise this Cookie Policy to reflect changes in technology, applicable Canadian privacy law, or the specific cookies and third-party services used on the platform. When material changes are made, a notice will appear on fortune-play-casino-canada.com and, where appropriate, registered players will receive a notification to their registered email address.
Continuing to use the site after a revised policy has been posted constitutes acknowledgment of the updated terms. If a change affects the legal basis on which certain non-essential cookies are placed, the consent banner will reappear to give you the opportunity to review and confirm your preferences under the new terms.
Contact Information
Questions, requests, and complaints relating to this Cookie Policy or the broader handling of personal data at Fortune Play Casino can be directed to:
- Email: support@fortune-play-casino-canada.com
- Phone: +1 416 555 0147
- Postal address: CF Toronto Eaton Centre, 220 Yonge Street, Suite 110, Toronto, ON M5B 2H1, Canada
If you are not satisfied with the response to your inquiry, Canadian residents may escalate to the Office of the Privacy Commissioner of Canada. Quebec residents may additionally contact the Commission d’accès à l’information du Québec (CAI) at https://www.cai.gouv.qc.ca.